Byron Bland, former Associate Director of Stanford University’s Center on Conflict and Negotiation, retired chaplain, professor, and ombudsman, is foremost a passionate defender of peace and justice. At Stanford, he discovered what it takes to bring people into peaceful relationship, through active engagement, in hot spots that included Northern Ireland, Israel, and South Africa.

He explains what it takes to manage conflict – four key questions that help groups of people identify a shared future together, four questions that lead to more questions, conversation, dialog and ultimately, mutual understanding.